An ISO-certified managed payroll service designed to deliver accurate, compliant pay runs every single payday.
PAYE PAYROLL PROCESSING
What We Manage on Your Behalf
What We Manage on Your Behalf
When you partner with My Digital, payroll becomes a controlled, fully managed process. We take responsibility for the execution, compliance, and reporting – while you retain oversight and approval.
End-to-End Processing
We handle the entire payroll run based on the data you provide, including starters, leavers, and absences
HMRC Compliance
All RTI submissions are managed on your behalf to ensure you remain fully compliant.
Pension Management
We manage all submissions to your pension provider to keep you on top of your obligations.
Post-Payroll Reporting
Clear breakdowns of payroll costs and payments due after every run.
Simple Process
Why Businesses Choose
My Digital Managed Service?
Why Businesses Choose My Digital Managed Service?
Unrivalled Support
Our UK-based helpdesk has a guaranteed response within 4 hours (half a working day).
Proven Satisfaction
We measure customer satisfaction weekly and consistently achieve an NPS of 90+
Security First
We operate under ISO 27001 and Cyber Essentials Plus certifications to protect your data.
Easy Onboarding
A structured 4-step process, including a parallel run to confirm data accuracy before go-live.
Service + Software Combo
Our service makes payroll data entry quick and straightforward. We combine our in-house payroll software with a fully managed service. You provide the payroll data, and our team takes care of the complex processing, draft reviews, and final submissions.
CLIENT TESTIMONIAL
Payroll. Without the friction.
My Digital provided a smooth and efficient onboarding experience, with any queries addressed promptly and clearly. We’ve found the service invaluable in giving us confidence that our payroll processes are fully compliant with HMRC and pension requirements. The support has been consistently reliable, and we would happily recommend My Digital Managed Service to other organisations.
Barry Shine
Head of Finance, Richmond Project
My Digital provided a smooth and efficient onboarding experience, with any queries addressed promptly and clearly. We’ve found the service invaluable in giving us confidence that our payroll processes are fully compliant with HMRC and pension requirements. The support has been consistently reliable, and we would happily recommend My Digital Managed Service to other organisations.
Barry Shine
Head of Finance, Richmond Project
Seamless From Day One
Seamless From Day One
We focus on a smooth, low-impact transition from your current provider. Once we’ve consulted on your requirements, we follow a structured four-step onboarding process designed to protect your data and ensure continuity.
Step 1: Onboarding Kick-Off
A call with our expert onboarding team to agree on clear timelines and explain the full migration process.
Step 2: Data Import
We guide you through migrating company and employee details, setting you up on our secure system.
Step 3: Parallel Run
To ensure 100% accuracy, we run your payroll in parallel with your current provider and compare the outputs line-by-line.
Step 4: Go-Live
Once signed off, we take over full management of your payroll with complete confidence.
FAQ
Frequently Asked Questions
Migration shouldn’t be a "leap of faith." We follow a structured four-step onboarding process that includes a line-by-line parallel run. This means we process your payroll alongside your old provider to verify every calculation matches before you officially go live.
No. We pride ourselves on a transparent fee structure. Many competitors charge extra for P60s, year-end reporting, or auto-enrolment admin; with My Digital, these are standard components of our managed service, allowing your organisation to budget with total confidence.
While we handle the heavy lifting, you remain at the controls. You provide the raw data via our easy-to-use software, and we produce a draft for your review. Nothing is finalised or submitted until you have digitally authorised the pay run.
Absolutely. Auto-enrolment is a native part of our workflow. We manage the assessment of employees, calculate contributions, and prepare the data files for your pension provider (such as NEST or The People’s Pension) to ensure you never miss a compliance deadline.
Security is our baseline. We operate an Information Security Management System that is ISO 27001 Certified and Cyber Essentials Plus Certified. This provides bank-grade encryption and ensures your data is handled according to the highest global security standards.
Yes - this is our "best of both worlds" approach. You get the efficiency of our payroll software for easy data entry and employee self-service, backed by a professional team of experts who manage the complex processing and compliance in the background.
Get Started
Ready to streamline your payroll operations?
Try our managed service designed to replace complexity, reduce risk, and give you your time back.
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My Digital Accounts Ltd is a registered company (company registration number 09514480) and acts as an agent of GoCardless Ltd. GoCardless Ltd (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services, including account information services.