Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We collect different categories of personal data from you depending on how you interact with us, as follows.
3.1 Information that we collect when you use our website including when you use our website to access our services
In using our website, we may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data includes your name, the company you work for, title, date of birth and gender, government gateway number and national insurance number.
Contact Data includes your address, email address and telephone numbers.
Technical Data includes internet protocol (IP) address, geographical location, time zone settings, browser plug-in type and version, operating system and other technology on the devices you use to access our website.
Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
Transaction Data includes details about payments to and from you and other details of services you have purchased from us.
Usage Data includes information about how you use our website including referral source, length of visit, page views and navigation history and how you use our products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.
We may also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.
We do not collect any Special Categories of Personal Data about you when you visit our website (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and bio-metric data). Nor do we collect any information about criminal convictions and offences.
3.2 Information we collect as part of our recruitment process
We may collect, use, store and transfer personal data about you which we have obtained as part of our recruitment process and which we have grouped together as follows:
Identity Data includes your first name, maiden name, last name, the company you work for and your position at that firm, your marital status, title, nationality, date of birth and gender.
Contact Data includes home address, email address and telephone numbers.
Recruitment Data includes, in addition to the above, information supplied by you and/or obtained by us in connection with employment opportunities at My Digital Accounts including:
- Information contained in your CV.
- Information contained in documentation to support your right to work in the UK.
- Information supplied on application forms, interview assessment forms or during an interview.
- your work history.
- academic records.
- specific job requirements i.e. location, role, salary etc.
- any other work-related information that you provide i.e. education or training certificates.
- information obtained from your referees and
- any other information that you may chose to provide to us.
We may collect certain Special Categories of Personal Data about you during the recruitment process such as your race or ethnicity or if you consider yourself to have a disability or health condition. You are not obliged to provide this information to us if you do not want to. We do not envisage that we will process information about criminal convictions.
You will not be subject to decisions that will have a significant impact on you based solely on automated decision making.
3.3 Information we collect when you engage with us in relation to our services or otherwise in the ordinary course of our business
In engaging with us in relation to our services and/or in the ordinary course of our business we may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data includes your first name, maiden name, last name, the company you work for and your position at that firm, any other connections that you may have at that firm, your marital status, title, date of birth and gender.
Visual Data includes copies of passports, driving licences or other identification documentation or photographic images.
Contact Data includes billing address, delivery address, home address, email address and telephone numbers. This may include contact details of individuals who work for or on behalf of our clients.
Financial Data includes bank account details.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Usage Data includes information about how you use our products and services.
Profile Data includes purchases or orders made by you, your interests, preferences, feedback and survey responses.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Any other information that you may choose to provide to us either in relation to you or in relation to any other person.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.
We do not collect any Special Categories of Personal Data about you when you engage with us in relation to our services or otherwise in the ordinary course of our business (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example to provide you with services). In this case, we may have to cancel the product or service you have with us but we will notify you if this is the case at the time.