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Expert advice on how to defend your payroll business from the most common cybersecurity threat

Data is King. How good is your Business Intelligence (BI)?

Everything you need to know about the benefits of BI and smarter decision making in business 

  • June 24, 2022

If you’re like most business owners, you’re always looking for ways to improve performance and keep track of your finances. The importance of data analysis in businesses is on the rise. The ability to harness data and turn it into useful insights is becoming a key factor in success. Data is everywhere, and businesses that can make use of it to uncover trends and patterns will be more successful than those that don’t.

Ready to learn more? Fasten your seatbelts and let’s go.

A business intelligence (BI) platform and reporting can be a huge help in this area. Implementing a BI platform can give your business a competitive advantage by uncovering helpful insights in your data. With this information, you’ll be able to make better decisions about where to allocate resources and drive efficiencies in your business.

 

Analysis and business reports, but faster and intuitive

One of the benefits of using a business intelligence platform is that it can help you to speed up your analysis process. With the right tools, you’ll be able to quickly gather data and turn it into useful insights. Intuitive dashboards make it easy to see what’s going on in your business at a glance. And with fast, reliable reporting, you’ll be able to make decisions quickly and with confidence.

 

All smart decisions are data-driven

Making data-driven decisions is essential for businesses in today’s world. With so much data available, it’s important to be able to gather and analyze it to uncover trends and patterns that can help you make better decisions. 

Sales teams, in particular, can benefit greatly from having access to real-time data and sales forecasts. This way, they can go into meetings with potential clients armed with the most up-to-date information. This, in turn, allows them to confidently address clients’ or prospects’ needs. Leaders no longer have to wait days or weeks for reports; with accurate data at their fingertips, they can make payroll and recruitment decisions almost immediately. 

 

Achieve organisational hyper-efficiency

A recruitment agency will typically use a BI platform to access data and gain a holistic view of their operations. This in result will lead to fewer hours spend on tedious data analysis and compiling multiple reports manually in a tool like Excel. Having an overview of company data might help to collaborate among departments to benchmark results across the organization and identify areas of opportunity. Also, the surplus of time can be utilised to innovate or grow business ie. engage with more candidates and contractors. 

Data analysis can go even further, and help recruitment businesses develop a better understanding of their target market and optimize their campaigns according to data-driven insights. As a result, the recruitment agency could improve their chances of success while reducing marketing costs.

 

Reach new heights of customer service excellence
Business intelligence can directly impact customer experience and customer satisfaction. BI systems are successfully used in customer service departments, with dynamic dashboards helping to keep track on service levels. Image logging data from customer calls, emails, and messages, then using it to identify the areas of improvement. Using this data can in return lead to a lower number of customer queries and improve overall service satisfaction. For example, if a large number of customers are calling about a particular issue, it’s likely that there’s a problem that needs to be addressed. By using BI to track and analyze customer interactions, businesses can quickly identify and resolve potential problems, leading to a better overall experience for customers. In addition, by understanding the needs and wants of customers, businesses can tailor their offerings to better meet those needs, resulting in higher levels of customer satisfaction.

Gain competitive advantage over your competitors

Organizations that keep a close eye on the market and their performance within that market are usually more competitive than those that don’t. Business intelligence (BI) allows businesses to do just that – stay up-to-date with industry changes, monitor seasonal fluctuations in the market, and anticipate customer needs. This is especially beneficial for businesses in the recruitment industry, where competition is fierce and it’s becoming increasingly difficult to place candidates. By using BI tools, businesses in this industry can gain a better understanding of their target market, identify gaps in the market, and adjust their strategies accordingly. As a result, they’ll be better equipped to win new business and place candidates in hard-to-fill positions. Ultimately, this will give them a leg up on the competition.

 

Ok, sounds great, how can you implement a Business Intelligence platform in your business?

 

When it comes to Business Intelligence (BI), there are a number of different platforms available on the market. The most popular BI platforms include Microsoft Power BI, Tableau, Qlik Sense, and AWS Quicksight. Each platform offers different features and capabilities, so it’s important to choose one that will best meet your specific needs. For example, Power BI is a great choice for those who need to analyze large data sets, while Tableau is better suited for visualizing data. Ultimately, the best BI platform for you will depend on your specific goals and objectives.  

 

 

What about Payroll and Recruitment businesses?

 

Taking into consideration the specifics of a recruitment and payroll businesses, having a BI platform directly connected to the middle and back office systems makes the most sense. It provides an instant analysis of the most important business metrics about contractors, timesheets, payments, compliance, and finances. This is the reason that My Digital is integrated with AWS Quicksight – a powerful business intelligence platform from Amazon that can be used to gain insights into your recruitment, payroll and finance data. It makes perfect sense to process timesheets and payrolls and have an instant insight into all business operations as they happen. 

 

 

And it’s a wrap! 

 

Business intelligence can help businesses in a number of ways, including improving customer experience, gaining a competitive advantage, and better understanding the market. When it comes to choosing a BI platform, it’s important to select one that meets your specific needs. For payroll and recruitment businesses, having a BI platform directly connected to the back office systems makes the most sense. If you wold like to find out more about how Business Intelligence platform can help your make smarter business decisions and gain a competitive advantage in the temporary workforce industry, feel free to reach out to us for an informal chat.


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